Privacy Policy for Tyndell Photographic

Updated Date: May 6, 2026

Welcome to Tyndell Photographic. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.tyndellphotographic.com, or contact us via other means. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website:

• Contact Information: Name, mailing address, phone number, email address, and other details you provide when placing an order, signing up for our newsletters, or contacting us.
• Payment Information: Credit card information and other payment details necessary to process transactions.
• Account Information: Information related to account creation, order history, and preferences.
• Technical Data: IP address, browser type, operating system, referring URLs, and other information collected automatically through cookies and other technologies.
• Usage Data: Information about how you use our website, products, and services.

2. How We Use Your Information

We use your information for the following purposes:

• Order Fulfillment: To process and deliver orders, manage payments, and communicate order status.
• Customer Support: To provide customer service, respond to inquiries, and handle requests.
• Analytics: To monitor and analyze website usage, improve site performance, and understand customer needs.
• Marketing: To communicate with you about promotions, special offers, products, and services that we believe may interest you.
• Directed Email Services: To send newsletters, updates, and promotional content in accordance with your communication preferences.
• Security and Fraud Prevention: To maintain the safety and security of our website and services and to prevent and detect fraud.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties for specific purposes, including:

• Order Processing: We share relevant information with our shipping partners (such as FedEx) and suppliers to fulfill your orders, and with address-validation providers (such as Smarty/Smartystreets) to confirm delivery addresses.
• Payment Processing: Your payment information is securely processed by our third-party payment processors (such as Authorize.Net and PayPal).
• Analytics and Advertising Measurement: We share limited information — including your IP address, browser/device data, on-site activity, and, on order completion, hashed (one-way encoded) versions of your name, email, phone, and address — with Google (Google Analytics, Google Ads) and Meta (Facebook Pixel) so they can measure ad performance and help us understand how customers use our site. The hashed values cannot be reversed back to your original information and are used only for matching conversions.
• Service Providers: We work with service providers who assist us with website hosting, customer support tools (such as LiveHelpNow live chat), email delivery, and similar operational services.
• Legal Compliance: We may disclose your information if required by law, legal process, or governmental request.

4. Data Security

We employ appropriate measures to protect the security of your personal information, including encryption, firewalls, and other security protocols. While we strive to keep your data safe, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices and Rights

You have the right to:

• Access and Update Information: You may update or correct your personal information at any time by contacting us at sales@tyndellphotographic.com or (800) 827-6278.
• Opt Out of Marketing Email: You can opt out of marketing communications by following the unsubscribe instructions in our emails, by visiting our unsubscribe page, or by contacting us directly.
• Opt Out of Analytics and Advertising Tracking: You can limit or block analytics and advertising cookies in several ways:
  • Adjust cookie and tracking settings in your browser, or use private/incognito browsing.
  • Install the Google Analytics Opt-Out Browser Add-on to stop Google Analytics tracking.
  • Manage your Google ad personalization at adssettings.google.com.
  • Manage your Meta/Facebook ad preferences in your Facebook Ad Preferences.
  • Use industry opt-out tools at optout.aboutads.info (Digital Advertising Alliance) or optout.networkadvertising.org (Network Advertising Initiative).

6. Cookies and Tracking Technologies

Our website uses cookies, pixels, tags, and similar technologies to keep your shopping cart working, remember your preferences, analyze how customers use the site, and measure the performance of our advertising. The third-party services that set cookies or send tracking signals from our site include:

• Google Analytics 4 — tracks how visitors use our site so we can improve it. Google's privacy practices: policies.google.com/privacy.
• Google Ads — measures the performance of our advertising, including conversions on completed orders. On checkout completion we send hashed (one-way encoded) customer details so Google can match conversions to ad clicks; the hashed values cannot be reversed.
• Meta (Facebook) Pixel — measures the performance of advertising on Facebook and Instagram, including page views, cart activity, and purchases. Meta's privacy policy: facebook.com/policy.php.
• LiveHelpNow — provides our live chat tool and may set cookies to maintain a chat session.

You can manage or opt out of these technologies using the controls described in Section 5 above, or through your browser's cookie settings. Disabling some cookies may affect site functionality (for example, the shopping cart).

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under this age.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review our policy periodically.

9. Geographic Scope

Tyndell Photographic is a small, family-owned business based in Livonia, Michigan, USA. We sell only to customers in the United States. Our website is not directed to, and is not intended to be used by, residents of the European Union, the United Kingdom, or other regions outside the United States, and we do not knowingly accept orders from those regions.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Tyndell Photographic
13030 Wayne Road
Livonia, MI 48150
Phone: (800) 827-6278
Email: sales@tyndellphotographic.com